01253 812144
info@training-forsuccess.co.uk

Assertiveness - 23rd May

This course is suitable for any person looking to act in a more
assertive manner. It is also very useful for those looking
to effectively deal with others who are aggressive or passive
towards them. Time will be given on this course for delegates
to develop their own personal strategy.

The course will cover:

What is assertiveness.

The difference between assertiveness, aggressiveness and
passiveness and the effect on individuals.

The use of body language in communicating your message.

How to disagree

How to say no

Developing a personal strategy for developing your confidence.

All delegates on the course will receive a training pack
to take back to the workplace.

This course wil be taking place at the MICentre in
Bloomsbury, London. The MICentre is very
accessible and only a few minutes walk from Euston station.

The course will begin at 9.30 with
refreshments served from 9.15. The course will finish
around 4.30 and will include lunch.